| 1 |  | How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent / Dave Anderson . - Hoboken, N.J. : Wiley, 2007. - xxvi, 159 p. ; 23 cm
Thông tin xếp giá: : G110K04: 100014630-100014631, G110K04: 100017960 |
| 2 | | If you don't make waves, you'll drown : 10 hard charging strategies for leading in politically correct times / Dave Anderson . - Hoboken, N.J. : J. Wiley & Sons, Inc., 2005. - xx, 236 p. ; 24 cm
Thông tin xếp giá: : G109K10: 100010759, G109K10: 100014501, G109K10: 100017063, G109K20: 100018286 |