1 | | Employee management and customer service in the retail industry / Gary Heil, Chris Thomas . - Hoboken, N.J. : Wiley, 2006. - xi, 190 p. : ill. ; 24 cm Thông tin xếp giá: : 100012686, 100012687, 100012688, G110K02: 100012685, G110K02: 100012689-100012690 |