1 | | Results that matter : improving communities by engaging citizens, measuring performance, and getting things done / Paul D. Epstein ... [et al.] . - 1st ed. - San Francisco : Jossey-Bass, 2006. - xxvii, 242 p. : ill. ; 25 cm Thông tin xếp giá: : 100007841, 100007842, 100010755, 100010756, 100010758, G103K12: 100010757 |