1 | | Fulfilling customer needs : a practical guide to capacity management / Harry K. Jackson, Jr., Normand L. Frigon . - New York : Wiley, 1998. - xiii, 225 p. : ill. ; 25 cm Thông tin xếp giá: : G109K26: 100014479, G109K26: 100014483-100014484, G208K16: 100014480-100014482 |
2 | | Gaining control : managing capacity & priorities / James G. Correll & Kevin Herbert . - 3rd ed. - Hoboken, N.J. : John Wiley & Sons, Inc., 2007. - x, 326 p. : ill. ; 24 cm Thông tin xếp giá: : G109K25: 100013919-100013920, G109K25: 100014442-100014443, G109K25: 100017704, G109K28: 100013878-100013883 |