1 | | Information technology and management / Ronald Thompson, William Cats-Baril . - 2nd ed. - Boston, Mass. : McGraw-Hill, 2003. - xix, 537 p. : col. ill. ; 28 cm Thông tin xếp giá: : G208K04: 100017710 |
2 | | Service orient or be doomed! : how service orientation will change your business / Jason Bloomberg, Ronald Schmelzer . - Hoboken, N.J. : Wiley, 2006. - xiii, 258 p. : ill. ; 24 cm Thông tin xếp giá: : 100012941, G109K27: 100012597-100012598, G208K15: 100012940, G208K15: 100012942-100012943 |