| 1 |  | Fulfilling customer needs : a practical guide to capacity management / Harry K. Jackson, Jr., Normand L. Frigon . - New York : Wiley, 1998. - xiii, 225 p. : ill. ; 25 cm
Thông tin xếp giá: : G109K26: 100014479, G109K26: 100014483-100014484, G208K16: 100014480-100014482 |
| 2 | | Stimulating innovation in products and services : with function analysis and mapping / J.Jerry Kaufman, Roy Woodhead . - Hoboken, NJ : Wiley-Interscience, 2006. - xv, 235 p. : ill. ; 26 cm. - ( Wiley series in systems engineering and management )
Thông tin xếp giá: : G109K27: 100007114, G109K27: 100014046, G109K27: 100014486, G208K16: 100007113, G208K16: 100014045, G208K16: 100017621 |